Frequently Asked Questions ( FAQ )
Method of Payment
Payment can be done using your entity payment cards. VISA (Classic and Electron) and MASTERCARD (includin Maestro with CVV2/CVC2 codes) issued payment cards are accepted.
No commission for the payment will be charged to the client.
Process of card data is done exclusively on the servers of PlatiOnline.
Your data is secured. PlaliOnline does not host your payment details. They send your payment details to the processing bank via an encrypted connection.
Transactions will be settled in LEI, at the exchange set by your bank, regardless of your account currency.
On your account statement, the transaction will appear with the name of Hivetech.
Delivery of services
Services will be delivered to the client via email upon a maximum of 2 days after the encashment.
Cancellation and refund policy
No refund is permitted after the services have been provided.